McDonald’s is one of the biggest fast food chains in the world. With a presence in over 100 different countries around the world and experience of over 70 years, it is not just us but our previous generations have also spent their life enjoying the burgers and fries at McDonald’s.
The McDonald’s food chain had a very humble beginning. It is the quality and taste of the food offered along with the positive and friendly customer experience that helped McDonald’s grow to the level it has today.
What is McDVoice Customer Satisfaction Survey?
Customer satisfaction has always been a very important aspect of McDonald’s. They give utmost importance to customer satisfaction and regularly take feedback from customers to make sure that each and every customer who visit McDonald’s, no matter in which part of the world, has a positive and friendly experience in their outlet.
In earlier times, McDonald’s used to take customer feedback by requesting them to fill in a feedback form available in every McDonald’s outlet across the globe. The feedback form filled by the customer could either be submitted to the cash counter or could be put inside a feedback form box that was present in every McDonald’s around the world.
Times have changed and today technology is at the forefront of almost every sector. To cope up with the change in the way we interact and provide feedback for services, McDonald’s has introduced the McDVoice Customer Satisfaction Survey which helps users to easily submit their feedback about the McDonald’s branch that they visited and the food that was offered to them.
The McDVoice Customer Satisfaction Survey helps every user to easily leave feedback about McDonald’s right from their Smartphone, tablet, laptop, or desktop. It also helps McDonald’s in getting feedback from more number of customers as more customers will be interested in taking part in the virtual McDVoice Customer Satisfaction Survey rather than filling out some survey form.
How Do McDonald’s Customers Benefit by Taking the McDVoice Customer Satisfaction Survey?
McDonald’s take the McDVoice Customer Satisfaction Survey very seriously. The feedback that they receive from the survey is what helps them in making their products, service, and overall experience better and pleasing to the customer.
But, what do the customers benefit by taking the McDVoice Customer Satisfaction Survey?
Well, by participating in the McDVoice Customer Satisfaction Survey, customers are helping the McDonald’s authorities to enhance the product and service. So technically speaking, the survey is for the customers itself.
However, in order to make taking up the McDVoice Customer Satisfaction Survey even interesting for the customers, McDonald’s offer MCD survey codes to those who complete and submit the survey successfully.
The McDonald’s survey coupon code can include offers like buy one get one free, free egg McMuffins, free Quarter Pounder burger and more.
MCDvoice Survey for Customers: Rules and Regulations
Even though the McDonald’s customer satisfaction survey seems like a profitable deal for both the company and customers, where the company gets relevant feedback from existing customers and in turn customers get MCD survey codes, not everyone can take the McDonald’s customer satisfaction survey.
There are some rules and regulations to meet before taking up the McDonald’s customer satisfaction survey, and if you fail to follow the rules and regulations, then your survey will get rejected and you will not receive any McDonald’s survey coupon code.
If you are unaware of the rules and regulations to follow before taking the McDonald’s customer satisfaction survey, below are all the prerequisite information that you should be aware of.
- First of all, any person above the age of 18 can only take this survey. Surveys that are submitted by people below the age of 18 will instantly be rejected.
- In order to take up the McDonald’s customer satisfaction survey, you should be an existing McDonald’s customer and you will need a McDonald’s bill. Only recent bills are valid to take up the survey, the bill should be one that is issued within the past 7 days.
- The survey can only be taken in either English or Spanish language, so you need to know at least either of the languages.
- Make sure that you have a strong internet connection as if your internet connection gets disconnected while filling out the survey, you will have to submit the survey again.
How to take McDonald’s Customer Satisfaction Survey?
Below are the steps you need to follow in order to successfully complete the McDonald’s customer satisfaction survey.
- First of all, using any web browser of your choice, load the website mcdvoice.com.
- When the website loads, you will immediately be presented with the McDVoice customer survey form.
- Before beginning the survey, you will have to enter a 26-digit survey code. Enter the survey code that is mentioned at the top of your McDonald’s bill.
- In case your McDonald’s bill does not have a survey code mentioned, then click on the “If you do not have a 26-digit code printed on your receipt, click here” text that is listed below the demo bill displayed on the webpage.
- Once the above option is clicked, instead of entering the survey code, you can enter the details of your bill to begin with the survey. The details asked about the bill will include the Store Number, KS number, Date of Visit, Time of Visit, Order No, and the Amount Spent on the order.
- After entering the survey code or the bill details, click on the “Start” button and then you will be able to continue with the survey.
- The questions asked for the survey will include questions about your meal, interaction with the McDonald’s employees and your overall experience at the outlet. After completing the survey, you will be asked to enter your phone number or email address.
After you complete the survey and enter your phone number or email address, the McDonald’s survey coupon code will be immediately sent to the phone number or email address that you provided.
In case of questions or queries, you can contact them on their customer care number:
McDonald’s Customer Service: 1800-244-6227
McDonald’s Corporation Office: 2111 McDonald’s Dr., Oak Brook, IL 60523.
Hope you found this article on McDonald’s customer satisfaction survey informative. If you are a regular customer of McDonald’s and love McDonald’s, then do not miss this opportunity to enjoy some free McDonald’s meal.